Customer feedback is simply information provided by clients and customers about whether they were satisfied or dissatisfied with a product or service and their general experience they had with a company. An important tool which enables a business to see how clients perceive their brand, feedback and reviews are vital in the tourism industry and to remain at the top of the game, it’s important to listen to all customer feedback whether positive or negative. Executive Escapes is the leading choice for beach house accommodation, pet-friendly accommodation and short-term rental of Perth holiday homes. We love getting feedback from every client who books with us, read on to find out why.
It Helps Us Improve Our Services
We do everything we can to provide stylish, modern, affordable and well-located short term accommodation options to all kinds of travellers visiting Perth, but like all good businesses, we are always looking for ways to improve our services and we want every client to have an amazing stay and want to stay with us again. Whether you want more dog friendly accommodation options, food delivery to your Cottesloe accommodation or better signage to your apartment, all the information we get from our guests is used to ensure we get better and remain one of the best short term accommodation companies in Perth.
We Value Your Opinion
Knowing what you thought of your stay and our service is so important to us, and your opinion goes a long way in shaping and evolving our business. We want to build relationships with all of our guests so that when you visit Perth, you have confidence in us and trust us to provide your home away home. Without our guests, we don’t have a successful business so we are dedicated to putting you first.
We Want to Give You the Best Experience
Many businesses these days lack good old fashioned customer service, it’s the quality of our service that sets us apart from other accommodation providers. Our aim is to provide the best customer experience at every touchpoint and the only way we can so that is by getting your feedback about your experience with us.
Your Feedback Helps Other Guests
Was the 2-bedroom Cottesloe accommodation you recently stayed in within walking distance to shops and restaurants? Was your pet friendly accommodation ideally set up for your furry friend? Were the amenities clean and modern? Was your property safe and secure? Was there convenient parking? Your experience helps others to get a better understanding of what they get when they book with us and with almost 90% of consumers reading reviews before booking a service, all the feedback you give helps others make a decision on where they should stay.
Customer feedback is essential to ensure we continue to improve and provide the very best short stay accommodation in Perth. If you have recently stayed with us please take the time to let us know wat you thought, whether we far exceeded your expectations or didn’t quite meet them – everything you tell us, makes a difference.
If you are looking for short term beach house accommodation or pet friendly accommodation for your next Perth stay, get in touch with Executive Escapes today. Browse our listings online or call us on (08) 9286 2641 to speak with a friendly consultant.